Frequently Asked Questions
Carpet takes about 4-6 hours to dry when the soil level is not too bad.
In severe cases when the carpet is very soiled, multiple rinses will be required.
In this case it can take up to 12 hours to dry.
Turning on the AC at cold temperature and opening some windows can help the carpet dry faster.
We use truck mounted system. We also use as a backup a portable extractor in case our truck mount system can not reach the apartment.
We use steam cleaning (aka Hot water extraction)
Basic cleaning- for carpets that are not too soiled and have light high traffic.
Deep Cleaning- for carpets with extremely soiled high traffic and stains and require multiple passes.
Make sure water and power are turned on.
Vacuum the carpeted areas.
Pick up small objects and light weight furniture off the carpet.
Tuck in bedsheets under the mattress.
Pick up draperies off the floor.
Do not treat any stains yourself with store bought cleaning products.
Secure pets and kids away from the cleaning area
Yes. We use biodegradable cleaning solutions.
These cleaning solutions are safe for your pets and family
Yes. Some carpet cleaning companies use a cleaning method of steam cleaning and others use dry cleaning method.
Another difference is in the process and steps of the cleaning.
Yes. We move light weight furniture like small coffee table.